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PRIVACY POLICY

Last Updated: October 9, 2026

At FabLab LLC ("FabLab," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://fablabllc.com (the "Site"), contact us, or bring your vehicle to our shop located at 3620 Mill Creek Avenue Northeast, Comstock Park, Michigan 49321.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined below.

1. Information We Collect

We may collect personal and non-personal information when you interact with our business, including:

  • Personal Identification Information: Name, phone number, email address, and physical mailing address when you contact us or schedule a service.

  • Vehicle Information: Vehicle make, model, year, VIN (Vehicle Identification Number), license plate number, service history, and custom build specifications.

  • Payment and Financial Information: Billing details, credit card information, or payment records processed securely through our payment providers (note: we do not store full credit card numbers on our local servers).

  • Automatically Collected Technical Data: When you visit our Site, our hosting provider (Wix Studio) automatically collects standard log data, such as your IP address, browser type, operating system, access times, and pages viewed, via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Scheduling, managing, and performing automotive maintenance, repairs, and custom fabrication services.

  • Communicating with you regarding your vehicle status, estimates, approvals, and pickup details.

  • Processing payments and issuing invoices or receipts.

  • Improving our customer service, website functionality, and shop operations.

  • Sending promotional updates, service reminders, or announcements (only where permitted by law, and you may opt out at any time).

  • Complying with legal obligations, resolving disputes, and enforcing our agreements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors, suppliers, or software partners who assist us in operating our business (e.g., website hosting via Wix, appointment scheduling tools, or payment processors), provided they agree to keep your information confidential.

  • Parts Suppliers & Subcontractors: When necessary to order specialized parts or coordinate specialized sub-services for your vehicle or custom fabrication project.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), or to protect the rights, property, or safety of FabLab LLC, our customers, or others.

4. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal and vehicle information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission over the internet or method of data storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our Site may contain links to external websites or social media platforms (such as Facebook, TikTok, Instagram, and YouTube) managed by third parties. This Privacy Policy applies solely to FabLab LLC. We are not responsible for the privacy practices or content of any third-party websites.

6. Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will take steps to delete such information promptly.

7. Your Choices and Privacy Rights

  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.

  • Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, though doing so may affect the functionality of our Site.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • FabLab LLC

  • Address: 3620 Mill Creek Avenue Northeast, Comstock Park, MI 49321

  • Phone: 616-326-4410

  • Email: FabLab616@gmail.com

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